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Field Service Technician

Contract type: Permanent
Location: Brisbane
Industry: IND- Trades and Services
Salary $70000 - $80000 per annum, Benefits: Earn up to 120k OTE
Start Date: 2024-11-12
Reference: BH-60424
Contact name: Heather Rehtlane
Contact email: hrehtlane@industriouspeople.com.au
Job published: November 11, 2024 11:09

Job Description

  • Queensland 
  • Permanent 
  • $70-80k
  • ASAP START

Working on behalf of our client we are seeking an experienced Coffee Machine Service Technician.
You will be responsible for providing high-quality service, installation, and maintenance on various ranges of coffee machines.
This role involves working closely with customers, delivering technical support, and ensuring excellent machine performance.
If you have a background in mechanics, hydraulics, and electronics, along with strong communication skills, we encourage you to apply.

Key Responsibilities:
  • Oversee and coordinate Technical Service activities.
  • Execute service orders as assigned by the central planning team.
  • Install and commission coffee machines, ensuring successful setup.
  • Conduct operator training on coffee machines and attachments.
  • Perform both planned and reactive maintenance on coffee machines.
  • Prepare detailed technical and customer service reports for each service order.
  • Communicate service outcomes and machine status clearly with customers.
  • Participate in the after-hours on-call roster as needed.
Requirements:
  • 2-3 years of experience in a similar role, ideally within coffee machine service or a related field.
  • Proficiency in hydraulics, mechanics, and electronics.
  • Willingness to travel for work 
  • Strong customer service orientation with excellent communication skills.
  • Have a restricted electrical license 
To be considered for this role:
  • You must have full Australian working rights
  • Have a full Queensland driving licence
  • Be able to spend nights away from home (accommodation is provided)

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